Lately, most organizations are struggling to track, measure, or analyze the heaps of data that is being generated. As a result, they are losing several opportunities to interact with their customers. This is where ProWise comes in handy. ProWise is a Customer Experience Platform that creates a persistent, unified customer database that is accessible to other systems.
ProWise enables an organization to identify anonymous customers with disjointed interactions. This helps to understand key attributes, customer behavior and context of engagement. ProWise can also help make predictions around channel preference, time of nudge and content that drives conversions.
ProWise lets organizations create unique customer identities. This helps with getting a complete view of customer interactions and transactions.
ProWise runs cross channel and therefore an organization can use an event in a particular channel as trigger and initiate action in another channel.
Predictions & Recommendations
ProWise’s advanced predictions and recommendation engine removes guesswork from your marketing activities and empowers you with insights, giving great ROI.
- Real-time data capturing
- Compatibility with digital as well as offline channels
- Viewing of all customer interactions and transactions from one place
- Advanced predictions and recommendation engine